Returns & Exchanges
At Gap Games, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel in its original packaging. If your new fashion find isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand over your package at any authorized courier location and keep your tracking receipt to monitor its journey back to our warehouse.